Practice Quality Specialist

• Drive B-HIVE projects, practice improvements and outcomes measurement.
• Collaborate with teams and stakeholders to enhance service quality.
• Location negotiable across Barnardos offices throughout NSW.

Are you passionate about helping children and families thrive?
Barnardos Australia is seeking a dedicated Practice Quality Specialist to join our B-HIVE Practice team. This is a full-time, permanent opportunity to be part of a values-led organisation committed to making a real difference in the lives of children and families.
Location negotiable across Barnardos offices throughout NSW.

Rather than a traditional Practice Quality role, this position partners with case managers and stakeholders to enhance B-HIVE, Barnardos' client management system, ensuring it effectively supports frontline practice and service delivery.


About the Role
As a Practice Quality Specialist, you will:

• Support the implementation, review and measurement of the Barnardos Practice Framework within B-HIVE.
• Support the scoping, implementation and embedding of the Outcomes Framework within B-HIVE.
• Collaborate with internal and external partners to identify and scope opportunities to enhance practice within B-HIVE.
• Management of multiple projects including the development, implementation, execution and measurement of projects.
• Develop and build on Barnardos practice, knowledge, and skills and how this supports better outcomes for children, young people and their families who experience adversity within the context of a Client
  management system.
• Contribute to content curation and facilitation of B-HIVE training/workshops.
• Research, plan and deliver robust projects.

You’ll join a collaborative and supportive team delivering high-quality, trauma-informed services that uphold child safety, cultural safety, and family-led practice.

Skills and Experience :

• Relevant qualification (Social Work, Social Science, Psychology) or equivalent level of experience.
• Strong understanding of the needs of vulnerable children, young people and adults who access support services.
• Strong computer literacy.
• An understanding of client management systems and their intersection with practice and outcomes measurement.
• Detailed understanding of project management, including planning, researching, developing, consulting, executing and measuring success.
• Demonstrated strong verbal and written communication skills.
• Demonstrated ability to work respectfully and effectively with Aboriginal and Torres Strait Islander children, families, and communities, including a strong understanding of cultural safety, self-determination, and the historical and contemporary factors that impact Aboriginal peoples.

What’s on Offer:
Base salary: $105,584 – $121,472 per annum (pro rata, if applicable) + 12% superannuation
Salary packaging: Up to $15,860 tax-free (general living expenses)
Meal & entertainment packaging: Additional $2,650 tax-free per FBT year
Leave loading and additional wellbeing leave

Other benefits include:
35-hour work week
Flexible working arrangements
Paid cultural leave and a day off during NAIDOC Week
Extra annual leave over the Christmas–New Year period
Ongoing development: mentoring, acting up, secondments
Volunteer leave and opportunities to engage in community events
Access to Barnardos’ Indigenous Cultural Support Unit, Gurung Wellama

About Barnardos Barnardos Australia is a leading children’s charity with a proud history of protecting children and strengthening families. Our work spans communities across NSW and the ACT, focusing on safe, stable, and connected futures for vulnerable children and young people.

STATEMENT OF COMMITMENT
Barnardos Australia recognises Aboriginal and Torres Strait Islander people as the first Australians, with unique culture, languages and spiritual relationships to the land and seas. We are strongly committed to improving the lives of children and young people and to uphold the rights of Aboriginal and Torres Strait Islander children to be safe and cared for within their own communities and remain connected to their families and culture.
For Barnardos Australia, reconciliation means working in a meaningful and respectful way with Aboriginal families and communities. It is a commitment of Barnardos Australia to work in collaboration and partnership with Aboriginal and Torres Strait Islander people, organisations and communities, always guided in this process by principles of self-determination.

Pre-employment Requirements You will need (or be willing to obtain):

• National Police Check
• A current drivers licence
• Working with Children Check (or APP number)
• For ACT roles: Working with Vulnerable People card, CYF Check, and Driver History Check

How to Apply
To get started, simply submit your current resume.
If your application progresses, you’ll be invited to complete a second stage of the process, which includes access to the full Position Description and selection criteria. You’ll be asked to respond to the criteria at that time.


For a confidential discussion OR to find out more about the role please call Zoe on (02) 9218 2346 or 0477 808 655

There is no set closing date for this role. Applications will be reviewed on a rolling basis, and the position will be filled once a suitable candidate is identified. Early applications are encouraged.

Make your next role one that truly makes a difference.
Join Barnardos — a children’s charity that puts purpose into practice.

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