Guardian Casework Support

• Parramatta, Sydney CBD, Wollongong or Gosford
• $45 + super + salary packaging
• Full-time 35 hours p/w until February 2027

Our client, a government agency, is seeking experienced casework support workers to join their Guardianship team, supporting Guardians with the coordination and administration of guardianship matters involving vulnerable people.

This is a great opportunity for someone with strong administration skills who is confident working across digital systems, documentation and stakeholder communication.

What’s on offer

• Full-time contract until February 2027
• $45 + super + salary packaging (increase your take home pay!)
• Roles available in: Parramatta, Sydney CBD, Gosford, Wollongong
• WFH flexibility
• Access to further opportunities

About the role

• Provide administrative and coordination support to Guardians
• Maintain accurate records and documentation
• Assist with information gathering and follow-ups
• Prepare correspondence and documentation
• Liaise with families, service providers, NSW Health, NDIS and other stakeholders
• Assist with meetings, diary coordination and competing priorities

About you

• Strong administration and technical skills with exposure to the social services sector
• Confident using digital systems and software e.g Sales Force, TRIM or digital contact centre systems
• Excellent attention to detail and recordkeeping skills
• Strong communication and stakeholder engagement skills
• Comfortable working with sensitive and confidential information
• Experience across community services, disability, health, aged care, legal administration or government will be highly regarded
• Current driver's licence
• Willingness to undergo a National Police Check
• Must provide the details of two referees who have directly supervised you

abrs is Australia’s only charity-owned, not-for-profit recruitment agency, with 100% of our net revenue returned to fund programs that support children, youth, and families.
When you work with abrs, you’re engaging in an ethical recruitment process that directly funds vital programs in the community.

Our Commitment to Reconciliation abrs acknowledges Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the land. We are committed to working respectfully and in partnership with Aboriginal and Torres Strait Islander communities, guided by the principles of self-determination. We support the rights of children to remain connected to family, culture, and Country.

How to Apply To apply, hit “Apply Now” and submit your application
For a confidential discussion about the role, contact Ally at ally@abrs.net.au

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