Compliance & Quality Lead, Aged Care

• Lead Strategic Sector Reform
• True NFP Purpose & Flexibility
• Empower Quality and Innovation

We are looking to recruit a Quality Compliance Specialist for a well known aged care client, to support and be the strategic thinker as they are a governance expert.

As a leading independent, not-for-profit provider, our client don't just provide services; they help our community navigate the complexities of Aged Care with transparency and heart.

You will be the guardian of their clinical and operational standards. This isn't a "back-office" role, you will be at the fore front of the Support at Home sector reforms, ensuring your new employer remains a benchmark for safety and excellence.

What you will do:

• Strategic Reform: Lead the charge in aligning practice frameworks with the Strengthened Aged Care Quality Standards and NDIS Practice Standards
• Continuous Improvement: Move beyond simple compliance to identify systemic trends, overseeing incident and complaint management with a focus on organisational learning
• Audit Mastery: Maintain a state of "always ready" through rigorous internal audits, accreditation management, and proactive risk mitigation
• Culture & Capability: Mentor the Quality & Policy team and empower frontline staff to embrace safety and risk awareness as part of their everyday practice
• Governance Architecture: Own the development and control of organisational policies that reflect both best practice and their unique model

You will bring your expertise in:

• Sector Experience: Demonstrable experience in Quality, Risk, or Compliance within Aged Care, Disability, or Community Services
• Practice Frameworks: Deep knowledge of Australian regulatory frameworks (Aged Care Quality Standards, NDIS, etc.)
• Communication: Exceptional document-writing skills with an analytical mindset
• Thought leadership: The ability to lead and mentor a dedicated Quality & Policy team
• Systems Savvy: Advanced proficiency in Microsoft Office and Client Management Systems (experience with TLW is a significant advantage)
• As an ideal candidate you will have:Qualifications: A degree in Health, Human Services, Social Sciences, or a related field (such as Policy or Compliance) is highly regarded
• Experience: Demonstrated proficiency in navigating regulatory reporting frameworks across the Aged Care, NDIS, or Mental Health sectors
• Knowledge: Advanced command of risk mitigation strategies and corporate governance systems within a community services context

abrs is Australia’s only charity-owned, not-for-profit recruitment agency, with 100% of our net revenue returned to fund programs that support children, youth, and families.

When you work with abrs, you’re engaging in an ethical recruitment process that directly funds vital programs in the community.

Our Commitment to Reconciliation abrs acknowledges Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the land. We are committed to working respectfully and in partnership with Aboriginal and Torres Strait Islander communities, guided by the principles of self-determination. We support the rights of children to remain connected to family, culture, and Country.

How to Apply To apply, hit “Apply Now” and submit your application

For a confidential discussion about the role, contact Banjeet Boro at bboro@abrs.net.au

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